Shipping and Delivery

Areas of delivery

Regardless of where you live, your product will reach every corner of the world, as we offer worldwide shipping. Not all locations are eligible for free international shipping, therefore, please enquire in advance whether we are able to ship to your country for free. Should a circumstance arise where we are unable to, you will be liable to care for handling fees, custom and duty charges. 

Handling and shipping

Once you make your mind and advance with successful payment confirmation, we process the order within 48 hours and ship it to you. All foreign sales are performed with full insurance. All orders exceeding USD 1000, are delivered by Yavorskyy Co., Ltd via FedEx. International post will be utilized for all purchases below USD 1000. You will receive an update with tracking details upon completed dispatch.

Your orders are handled everyday of the week, excluding Sunday. Should an item be temporarily unavailable, you will be informed. In such circumstance, we kindly ask for up to three weeks to complete the order. 

All signing parties for gifts, should be at least 18 years of age. In the case of a purchase intended as a gift, and the recipient is a third party, all the responsibility concerning the fulfilment of the sale liabilities passes to the grantee.

Exchange and Returns

At Yavorskyy, we take pride in the quality of our products and aspire to maintain high customer satisfaction, thus, we are positive that you are going to love your purchases. However, should this not be the case and should you wish to return or exchange your order, kindly email us to ensure that the item for exchange or return requested, complies with the Exchange and Returns policy. To avoid inconvenience with customs and extra charges, please do not ship back to us without prior notice. Upon confirmation of possible return or exchange, the item would be  exchangeable within 15 days on condition that the purchased item is in new condition, unused and unworn and that all the documents accompanying the original parcel (i.e. certificates, gift boxes) be kept and submitted. Please note that handling charges are subject to individual cases based on the area of delivery. To ensure a smooth return, please check with us in advance regarding the logistic details.

Yavorskyy Co., Ltd. reserves the right to charge restocking fee inclusive of outbound shipping fees and payment system commission charged from us. Upon agreement, we will issue refund of the full amount of your purchase to you, less any original shipping and handling charges previously applied. You are liable for the inbound return shipment charges, duty and taxes as well. For tracking purposes, we recommend shipping returned merchandise via insured FedEx. We also recommend that customers request adequate insurance to cover the purchase price of the shipment. In the case of the original certificate of the purchase not being returned, the customer is liable for an additional 500 USD fee, deducted from the amount being refunded. Furthermore, please note that bespoke items or special orders that we currently do not carry in stock, cannot be exchanged or returned under any circumstances.

In some instances, is possible that you return an item to us with 100% refund and no charges at all. We are always open to discuss each particular case with you and see how we can leave you content.

 

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