Regardless of where you live, your product will reach every corner of the world, as we offer worldwide shipping. Not all locations are eligible for free international shipping, therefore, please enquire in advance whether we are able to ship to your country for free. Should a circumstance arise where we are unable to, you will be liable to care for handling fees, custom and duty charges.
Handling and shipping
Once you make your mind and advance with successful payment confirmation, we process the order within 48 hours and ship it to you. All foreign sales are performed with full insurance. All orders exceeding USD 1000, are delivered by Yavorskyy Co., Ltd via FedEx. International post will be utilized for all purchases below USD 1000. You will receive an update with tracking details upon completed dispatch.
Your orders are handled everyday of the week, excluding Sunday. Should an item be temporarily unavailable, you will be informed. In such circumstance, we kindly ask for up to three weeks to complete the order.
All signing parties for gifts, should be at least 18 years of age. In the case of a purchase intended as a gift, and the recipient is a third party, all the responsibility concerning the fulfilment of the sale liabilities passes to the grantee.
Exchange and Returns
At Yavorskyy, we take pride in the quality of our products and aspire to maintain high customer satisfaction, thus, we are positive that you are going to love your purchases. However, should this not be the case and should you wish to return or exchange your order, kindly email us to ensure that the item for exchange or return requested, complies with the Exchange and Returns policy. To avoid inconvenience with customs and extra charges, please do not ship back to us without prior notice. Upon confirmation of possible return or exchange, the item would be exchangeable within 15 days on condition that the purchased item is in new condition, unused and unworn and that all the documents accompanying the original parcel (i.e. certificates, gift boxes) be kept and submitted. Please note that handling charges are subject to individual cases based on the area of delivery. To ensure a smooth return, please check with us in advance regarding the logistic details.
Yavorskyy Co., Ltd. reserves the right to charge restocking fee inclusive of outbound shipping fees and payment system commission charged from us. Upon agreement, we will issue refund of the full amount of your purchase to you, less any original shipping and handling charges previously applied. You are liable for the inbound return shipment charges, duty and taxes as well. For tracking purposes, we recommend shipping returned merchandise via insured FedEx. We also recommend that customers request adequate insurance to cover the purchase price of the shipment. In the case of the original certificate of the purchase not being returned, the customer is liable for an additional 500 USD fee, deducted from the amount being refunded. Furthermore, please note that bespoke items or special orders that we currently do not carry in stock, cannot be exchanged or returned under any circumstances.
In some instances, is possible that you return an item to us with 100% refund and no charges at all. We are always open to discuss each particular case with you and see how we can leave you content.
Yavorskyy Co., Ltd. stands for honest and transparent price policy. Quality is our utmost priority, therefore we do not sell our goods on memo. For a new buyer, it may seem as though it is a risk, nevertheless, our reputation remains significant to us. Thus, new clients may enjoy consignment-free terms only.
Should you still have any hesitations, the Yavorskyy collection is available for viewing in its showroom located in Hong Kong (schedule your visit in advance) as well as Jewelry and Gem Fairs held in Hong Kong.
Online payment and pricing policy
Yavorskyy Co., Ltd. may change prices on the site without notifying. Transactions are only accepted by Yavorskyy Co., Ltd. at the time of order dispatch. We take utmost care in ensuring the prices are correct. However at times of an honest pricing mistake that is noticed post the order placed, Yavorskyy Co., Ltd. will reach you to notify inventory mismatch and reserves the right to cancel the order and issue a refund for any undercharged purchases.
The prices are in US dollars. We accept VISA, MASTERCARD and AMERICAN EXPRESS via PayPal and Stripe systems.
For transactions below USD 1000, we recommend PayPal or Stripe, as it guarantees a speedy checkout. For transactions exceeding USD 1000, we recommend a wire transfer directly to our bank account.
Please quote your order number on remittance advice. All bank charges will be borne by the payer. Once you have made the payment, please send us a notification (bank statement / receipt / remittance advice) for a swifter process.
Account Name: IVY New York LLC Co. Limited
Company Address: Suite 1301 Prince's Building, 10 Chater Road, Central Hong Kong
Account Number: 62399829 (USD remittance)
Swift code: CITIHKHX
Bank Name: Citibank, N.A.
Bank Address: Citibank, N.A. Hong Kong Branch G.P.O Box 14, Hong Kong
All items presented on our website are available for purchase unless stated otherwise. Each item one of a kind. At Yavorskyy Co., Ltd. We reserve the right to cease supplying goods at any time. The images featured are representative only of the products and may differ from actual items in coloring etc.
During the order process, we require your information to confirm your order and to inform you about its status. Despite our efforts to display the correct color of the products, as our goods are of natural origin, we do not take responsibility for any variations that may arise. Prior to confirming your order, kindly verify all the information about the goods to ensure you receive what you intended to. Yavorskyy Co., Ltd. is not responsible for any errors caused in the customer’s ordering process.
Any purchase of Yavorskyy merchandise accompanied by Gem Reports, acts as the sole confidant henceforth. Yavorskyy Co., Ltd is not liable for any anomalies in the reports. The point of sale, concludes the expertise evaluation offered by Yavorskyy against that offered by the Gem Report issuer in any case to be dealt directly with the Labs. The only assurance provided by Yavorskyy is whether the stone is natural or synthetic.
All designs, photography, images, texts, video clips and other materials on this website are originally created and owned by Yavorskyy Co.,Ltd and should not be utilized elsewhere unless prior authorization has been obtained from Yavorskyy.